While it is the season to be jolly, it’s also a time for caution, as South Africans face a heightened risk of tax scams during this period. “People are more relaxed this time of year and tend to let their guard down, making them easy targets for tax fraudsters,” says Jemaine Manikus, CEO of Latita Africa. Spot the scam Scammers employ a range of schemes to con people out of money or sensitive tax information they can use in subsequent crimes. To reach their goal, they usually pose as a SARS official or authorised third-party online, in the mail, over the phone, through SMS or in person. They’re masters at “social engineering”, which simply means they know how to manipulate a person’s behaviour using language that triggers our laziness, fear, greed or trusting nature. “Don’t think for a moment that you’re too clever to be outsmarted by them; they are masters at getting you to do what they want because they’ve practiced on thousands of others before you,” says Manikus. However, most attempts usually boil down to:
Regardless of which method a scammer uses, always follow these simple rules:
Apart from the typical username and password, SARS has long used two-factor authentication to protect access to its eFiling website and mobile app (MobiApp). This can either be in the form of a One-Time PIN (OTP) delivered by SMS or email, or a login alert through MobiApp. Two recent enhancements include making two-factor authentication compulsory for all individual profiles, and confirming and updating security contact details. Bear in mind though, there has been a growing trend in SIM swapping and cloning. This can allow criminals to receive security messages sent to your phone, like OTPs, and use them to break into your account. It’s best to use the MobiApp because it creates login alerts that cannot be intercepted from the outside. In addition, SARS is introducing facial recognition authentication for all individuals registering for Personal Income Tax through its eFiling website, MobiApp or Self-Service Kiosks. “These are essential security features that can help, but taxpayers still need to be vigilant and do their part to protect themselves,” says Manikus. Look before you leap The best way to defend yourself against scammers is to always verify what is happening before taking any action by calling the SARS Contact Centre on 0800 00 7277. If SARS doesn’t know about an email, letter, phone call, text or chat message, personal visit or the official in question, then they should not be trusted. If you feel you are the victim of a scam or an attempted scam, call the SARS Fraud and Anti-Corruption Hotline on 0800 00 2870 for assistance. Lastly, to educate yourself on the latest attacks, visit the SARS Scams and Phishing webpage where you’ll find good advice and examples of fake correspondence. Use your tax consultant as your first line of defense A registered tax consultant is a sometimes overlooked but essential first line of defense against tax scams. They can readily identify communications as fraudulent or verify their authenticity through their close contact with SARS. On top of that, they’ll manage your eFiling profile for you, monitor your account for unauthorised access or transactions, and provide technical support to secure your tax data. That said, taxpayers should ensure their tax advisor is actually registered with SARS and prefer firms with a strong tax legal team on board. “It’s an often-used term for attorneys, but it’s just as valid to say ‘Don’t talk to me, talk to my tax advisor’; you’re far better protected if everything goes through your tax consultant, especially over the festive season,” says Manikus. ENDS MEDIA CONTACT: Idéle Prinsloo, [email protected], 082 573 9219, www.atthatpoint.co.za For more information on Latita Africa please visit: Website: https://latitaafrica.com/ LinkedIn: https://www.linkedin.com/company/latita-africa/?originalSubdomain=za Facebook: https://www.facebook.com/latita.africa/ X: https://twitter.com/latita_africa
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South African taxpayers who withdraw from their two-pot savings will only be paid after settling any outstanding tax debt, except where payment arrangements have been made with SARS. “Taxpayers need to know how their two-pot withdrawals are treated in relation to their tax debt to avoid being caught off guard,” says Thomas Lobban, Director at Ibex Consulting, a division of the Latita Africa group. This is in the wake of reports that some taxpayers have come away from their withdrawal attempt empty handed after SARS deducted outstanding amounts. Two-pot and tax debt When a fund administrator processes a savings pot withdrawal, they must request a tax directive from SARS that tells them how much tax to deduct. That tax directive can include an instruction to also deduct any available amount needed to settle a taxpayer’s outstanding tax debt. However, where they have already made arrangements with SARS to pay off or defer the debt, the pot will not be affected. Only the withdrawal amount itself will be taxed. Where no arrangement exists, some taxpayers could return home without their withdrawal, with no savings left, and still in debt to SARS! And, if the money was meant for the kind of financial distress the savings pot was created to alleviate, the taxpayer will be worse off than before. “This makes a debt arrangement with SARS highly desirable - it not only reduces the financial pressure on the taxpayer but also protects their emergency funds from being seized,” says Lobban. Do you owe SARS money? So, how does a taxpayer know if they are in debt to SARS? Like any debt, they will receive a letter of demand in the mail. Or, they can regularly check their eFiling profile online by:
Available payment arrangements When making payment arrangements to settle a tax debt with SARS, unless the amount can be legally challenged, taxpayers have two main options available to them: deferral of payment or debt compromise. Deferral of payment is simply an arrangement whereby the full debt can be paid off in agreed upon monthly instalments or settled at a later date. Debt compromise means the taxpayer can negotiate with SARS to settle a portion of the tax debt and have the rest written off, freeing them of the obligation. However, in both cases, the taxpayer needs to formally prove their inability to make payment and must meet a shopping list of requirements. At its discretion, SARS can decline the request, which is more likely if the taxpayer represents themselves inadequately. The low-risk approach “It’s not enough to plead poverty or play the victim - you need to approach SARS with a professional regard for their procedural and legal constraints,” says Lobban, noting that this is a complex process most taxpayers have no experience in. Engaging with a professional tax consulting firm - specifically one with a solid legal function - will increase the chances of being granted payment relief exponentially. “It’s always advisable to get guidance from a tax professional who has submitted many dozens of similar requests with a high rate of success,” says Lobban. ENDS MEDIA CONTACT: Idéle Prinsloo, [email protected], 082 573 9219, www.atthatpoint.co.za For more information on Latita Africa please visit: Website: https://latitaafrica.com/ LinkedIn: https://www.linkedin.com/company/latita-africa/?originalSubdomain=za Facebook: https://www.facebook.com/latita.africa/ X: https://twitter.com/latita_africa South African taxpayers are facing a new reality as SARS ramps up its use of artificial intelligence (AI) to enforce tax compliance with unprecedented precision. "SARS isn’t just using AI to become more automated or efficient, but to crack open the private financial affairs of taxpayers with startling efficiency," says Thomas Lobban, Tax Legal Specialist at Latita Africa. Anyone hiding undeclared wealth in digital accounts will find refuge no more. The warning signs are clear: it’s time to come clean or face the consequences. Enforcement for everyone SARS has been promising stricter enforcement for years. With increasing frequency, they’ve started demonstrating how true to their word they keep, tightening the net on non-compliant taxpayers across the spectrum. Won or lost, SARS’ court battles with big names like South African Breweries, Coronation Fund Managers and Sasol, among others, have been splashed all over the media. And the exposure of tax and VAT fraud worth millions has put perpetrators in prison, with SARS bearing its sharp teeth more than ever. However, it’s not just big business and kingpins who need to worry. Now, we’re seeing SARS hold directors personally liable for their company’s tax debt. Or, it’s infiltrating bank accounts to check why taxpayers’ deposits add up to more than their declared income. Need proof? See exhibit A and exhibit B below: SARS AI and vision for the future “SARS doesn’t necessarily have the auditing workforce to review such huge volumes of data, suggesting that it's flexing its AI and machine learning capabilities to get the job done,” says Lobban. Don’t think for a minute that SARS is just fiddling with AI. It’s wrong to underestimate the predator hunting you. Speaking recently at a Public Economics Forum[1] , Commissioner Edward Kieswetter revealed SARS had used AI to detect over R10 billion in invalid refunds, and could now complete an assessment in under seven seconds. These processes depend very much on access to third party data that is becoming more readily available to SARS every year - probably even more so in the future. For example, SARS has been making big strides towards the digitalisation of VAT (think “e-invoicing”). Kieswetter said SARS strongly advocates a unique digital identity for every individual and business that could expose, for example, those double dipping into the social grant system and tax rebates. This sentiment was again echoed by the SARS Commissioner at the 2024 Annual Tax Indaba hosted by the South African Institute of Taxation in September. Imagine all your financial activities being branded to identify you as the sole actor behind them. Perfectly traceable, bundled, ordered and analysed by AI to reveal not just what you earn but how you live … and what you’re hiding. Such a future is approaching rapidly, with SARS showing no sign of slowing down. And its cascading successes in this regard only serve to add more fuel to the fire. Voluntary disclosure or bust For those with hidden wealth, the best way out may be through SARS’ voluntary disclosure programme (VDP) – and the sooner the better. The VDP is an amnesty that allows taxpayers to come clean about undeclared income, avoid criminal liability and have penalties either scrapped or substantially reduced. It’s not a free pass, though, as the outstanding tax and interest often needs to be paid over to SARS within one week after the process has been completed. In addition, it’s typically an invasive process that demands complete transparency, documented proof, and a verifiable explanation for the behaviour behind the non-compliance. For these reasons, it might be tempting to enter a wait-and-see pattern, but that’s just exacerbating the problem. When SARS eventually does raise an adverse finding, or even just notifies you of an impending or potential audit, VDP will be off the table and criminal charges could potentially apply. And while you wait, the interest compounds uncapped, making settlement even more difficult as time goes by. Tax and legal assistance It’s best to approach a tax legal expert with strong experience in SARS’ VDP and internal systems as soon as possible. A tax legal specialist firm should offer complete client confidentiality and can walk you through the process before you ever approach SARS. They’ll also help you calculate your tax liability beforehand and set out a full roadmap towards compliance, making it clear how you should proceed. That way, you’ll gain valuable time to plan how you’ll raise funds to pay the tax debt. This is critical as payment plans and debt reduction are severely limited in the context of a VDP. In the recent case of Commissioner for SARS v Medtronic International Trading S.A.R.L. 86 SATC 158, the Supreme Court of Appeal confirmed that a taxpayer cannot have their “bread buttered on both sides” by obtaining a remission of interest after successfully concluding a VDP application Can’t run, can’t hide With SARS exploiting AI and third-party data like never before, there’s little chance of hiding undeclared wealth for much longer. So, it’s time for taxpayers to take the plunge and get their house in order. “The evidence that SARS is serious about enforcement is there for anyone to see, so delaying the inevitable is just courting disaster,” says Lobban. ENDS https://www.dailymaverick.co.za/article/2024-09-04-treasury-sars-leverage-ai-to-improve-efficiencies-and-outcomes/ South Africa’s Financial Sector Conduct Authority (FSCA) recently approved the license applications of 63 more crypto asset service providers (CASPs). They are therefore now authorised to act as financial services providers. This brings the total number of approved CASPs to 138 of the current 383 applications. The good news is that this forms an important part of South Africa’s project in escaping its grey-listed status with the Financial Action Task Force. However, when it comes to taxpayers maintaining their compliance with SARS, many crypto traders remain none the wiser about the correct tax treatment of their investments. “In some ways, SARS and National Treasury expect crypto-active taxpayers to remain compliant while the rules around crypto are still abstract,” says Thomas Lobban, Tax and Legal Sr. Associate at Latita Africa. According to Lobban, authorities are perceived by many to be putting the cart before the horse as they focus on enforcement first but much less on clarifying crypto taxation mechanics. CASP regulation takes hold Lobban says that Latita Africa fully supports the regulation of the crypto economy, which promises to:
As CASPs start to implement know-your-customer processes, once anonymous usernames are being replaced with detailed customer records. “The warning in this is that not only will current and future crypto trades be exposed to SARS’ data collection efforts, but also historic untaxed transactions previously protected by that anonymity,” says Lobban, “While this is certainly nothing new, as SARS has requested taxpayer information from CASPs before, this information will now be much more readily available.” It remains to be seen whether SARS will apply its formidable AI technologies to crypto trader records en masse or if it will initially focus on high-value targets only. Complex treatment South African law does not recognise the term “cryptocurrency”. Instead, crypto is seen as a digital asset (“crypto asset”), not unlike property or stock market shares. Its basic tax treatment depends very much on how it is acquired and disposed of, being revenue from a trade stock sale, income earned from employment, capital gains on disposal, a windfall from a competition, or some other source. And it is taxed accordingly. But it’s not that easy to determine a crypto asset’s tax status. “If I buy and sell crypto in the short term, it’s not necessarily income, and if I hold it over a long period, its disposal is not necessarily counted as capital,” says Lobban. In addition, crypto taxation can be a more multilayered tax experience. For example, loans leveraged in crypto, or interest earned in the form of crypto, still leave key questions open-ended. Many of the tools currently available to taxpayers, for calculating their profits and losses in crypto for tax purposes, still miss the mark in insidious ways. As another example, exchanging rand-bought Bitcoin for an NFT and later converting the NFT back to Bitcoin is not a passive transaction just because rands are not involved. Both are considered to be assets and, by law, the mere exchange of assets triggers tax implications at that instant. They are therefore required to pay tax in rands at the prevailing exchange rate in the tax year the transaction was completed, even if they never cash in the Bitcoin. This goes against the commonly held but mistaken belief that tax is only assessed when the crypto asset is converted back to fiat. Crypto confusion Lobban says that SARS and National Treasury should focus more on providing further clarity and removing the ambiguity in the tax laws applicable to crypto assets, to create certainty around how different classes and instances of crypto assets will be taxed. And it should endeavour to better educate crypto traders on these treatments. “This is not a rare occurrence. Notably, for traditional stock trading, section 9C of the Income Tax Act generally deems shares held for more than three years as being subject to CGT on their disposal, not income tax,” says Lobban. “This type of clear direction is what crypto traders need to remain tax compliant and authorities should be driven to provide this as much as they are in the equally important imperative of enforcing the current laws.” ENDS MEDIA CONTACT: Idéle Prinsloo, [email protected], 082 573 9219, www.atthatpoint.co.za For more information on Latita Africa please visit: Website: https://latitaafrica.com/ LinkedIn: https://www.linkedin.com/company/latita-africa/?originalSubdomain=za Facebook: https://www.facebook.com/latita.africa/ X: https://twitter.com/latita_afric Taxpayers increasingly view themselves as walking a tightrope from a compliance perspective, with SARS (South African Revenue Service) on one side and a daunting administrative burden on the other. The stakes can be very high, and it does not help that the rules of engagement are always changing. When it comes to disagreements with SARS, things certainly have changed from how they used to be. Providing half answers to SARS requests, with no substantial detail, along with an inclination to try and keep important information away from SARS is now hurting more and more taxpayers. SARS is evolving, and in order to avoid friction with the taxman, taxpayers need to adapt. One of the golden rules in tax is that the onus of proof generally falls on the taxpayer. At the same time, the tax authority has become increasingly proficient and vigilant in its collection efforts. So, how do you ensure you’re not caught on the wrong end of SARS, or in the crossfire of a SARS dispute? “Prevention is certainly better than cure, when it comes to tax. But when things do go wrong, before you decide to lodge a dispute, it’s crucial to first be honest about the completeness and accuracy of your submissions – and to approach the dispute from that angle,” advises Razael Manikus, COO at Latita Africa. Common Reasons for Tax Disputes In the past, taxpayers would often point fingers at SARS for their woes. Denied their deductions and misplaced assessments, despite providing sufficient evidence, were common culprits. Now, however, the tables are turning. According to Manikus, an increasing number of tax disputes are arising from taxpayers or their accountants either submitting incorrect (e.g. nil) returns or providing incomplete to no information during SARS verification requests. “More and more, we have found disputes becoming necessary due to rushing tax return submissions through at the last minute to avoid late penalties. Many times, this is done under the impression that it will be corrected later, which is not always the case and there are many instances when no corrective steps are taken in time. Unfortunately, this only makes matters worse,” says Manikus. Becoming Tax Compliant and Resilient According to the firm, the best defence against an adverse tax assessment by SARS is a strong offense – in other words, proactive tax management. For both businesses and individual taxpayers alike, integrating tax planning and management into your financial routine is essential. Being well prepared for submissions on time eliminates the need to rush and reduces the risk of costly errors or omissions. A strategic, evidence-first approach to your tax affairs is key. “A competent tax advisor will help you develop a personal and business tax management system that keeps you compliant and resilient to adverse tax events. This should be a hallmark of your relationship with your advisor,” says Manikus. Getting the Ball Rolling SARS is not infallible. Mistakes can occur, and when they do, having a proactive stance allows you to address the issues head-on. Your first step in challenging an incorrect tax assessment is usually to submit a Request for Reasons, compelling SARS to provide definitive reason for their assessment if one has not already been given. This not only equips you with valuable information to build your case but also keeps SARS to the defined issues (i.e., reasons) later on. With an evidence-based approach, meeting the (generally 80-business-day) deadline to lodge an objection becomes a lot more manageable. Even if this deadline is missed, you can still take action up to three years later in many cases, provided you have compelling reasons for the delay. Knowing When to Hand Over Navigating the maze of the tax dispute resolution process with SARS requires more than just mere persistence or principle; it demands expertise. A diligent tax practitioner also knows that a dispute is not the only tool at their disposal. They might, for instance, recommend a (non-contentious) Request for Reduced Assessment when appropriate. Understanding the full range of mechanisms available for dealing with SARS is crucial. A qualified tax practitioner, armed with a mastery of these tools and strong legal expertise, can protect your rights throughout the process. “SARS is to be commended for its commitment to becoming a technologically advanced tax authority, but taxpayers will increasingly need specialist help to stay ahead of the compliance curve, as it remains a moving target,” adds Manikus. Staying Ahead in the Compliance Game In the world of tax compliance, staying ahead of the game requires more than just following the rules – it requires strategic planning, proactive management, and expert guidance. As SARS evolves, so must your approach to SARS engagement. In the land of the blind, the one-eyed man is king. Equally so, by taking an evidence-first approach and seeking the right expertise where necessary, you can confidently navigate this new era of tax compliance with a full view of the risks ahead of time and the means to effectively deal with them. ENDS MEDIA CONTACT: Idéle Prinsloo, [email protected], 082 573 9219, www.atthatpoint.co.za For more information on Latita Africa please visit: Website: https://latitaafrica.com/ LinkedIn: https://www.linkedin.com/company/latita-africa/?originalSubdomain=za Facebook: https://www.facebook.com/latita.africa/ X: https://twitter.com/latita_afric |
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